• อาจารย์กฤษณพงศ์ ภู่กลาง

  Kritsanapong Phuklang

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  อาจารย์ประจำหลักสูตรบริหารธุรกิจบัณฑิต
  สาขาวิชาการจัดการธุรกิจการบิน

ข้อมูลติดต่อ (Contact Us)

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การศึกษา (Education)

• 2022 Candidate: Ph.D. in Service Innovation and Intercultural Communication, Kasetsart University
• 2009 - 2011 M.A. in Cultural Resource Management Silpakorn University
• 2002 - 2006 B.H.Econ. in Hotel and Restaurant Studies Sukhothai Thammathirat Open University
• 1991 - 1994 B.A. in Tourism, (second class honors) Kasetsart University

ประวัติการทำงาน (Work)

• 2019 - present Lecturer, Faculty of Service Industry, Kasetsart University
• 2012 - 2019 Lecturer, School of Tourism and Services, The University of the Thai Chamber of Commerce
• 2011 Gate Concierge, The Sukhothai Bangkok
• 2006 Passenger Service Duty Manager, Bangkok Flight Service
• 1999 - 2004 Flight Attendant, Qantas Airways
• 1996 - 1998 Airport Concierge, Canadian Airlines International
• 1995 - 1996 Passenger Service Agent, China Airlines

Academic Record

• 2018 Amadeus Basic Reservation, THAI-Amadeus Southeast Asia Co.,Ltd.
• 2000 Certificate of Achievement, Bangkok Support Flight Attendant Development Program Qantas Airways, Sydney, Australia
• 1999 Certificate of Achievement, Cabin Crew Initial Long-Haul Course Qantas Airways, Sydney, Australia
• 1996 Diploma in Ultimate Guest Service Management Program International School of Tourism (Quebec), Canada
• 1994 Certificate of Basic Guide Course Kasetsart University and Tourism Authority of Thailand

Highlights of Qualification

• • Service minded, energetic, and willing to learn
  • Reliable, able to work well without close supervision, focuses on assignments and gives attention to details
  • Able to work under pressure and tight schedule
  • Friendly, approachable, courteous and respectful to colleagues
  • Considerate, gives full cooperation to others